: South Tyneside Citizens Advice Privacy Policy

  • Advice Line: 0344 4994 715
  • Debt Hotline: 07947 899163
  • Energy Advice Hotline: 07949 490785

The Citizens Advice Bureau have really helped me with stuff I needed advice on, I'm really happy with response I got.

Privacy Policy

Personal Information

When you provide South Tyneside Citizens Advice with any personal information, for example, when using any contact or application forms, we take steps to ensure that your information is treated securely.

South Tyneside Citizens Advice makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice cannot ensure or guarantee the security of information when it is being transmitted.

Note: This privacy policy only covers this website www.ntcab.org.uk; any other websites linked from this website are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the security and privacy policy of that site.

South Tyneside Citizens Advice is committed to safeguarding your privacy, while providing a high quality of service. South Tyneside Citizens Advice will treat your personal information as confidential and your details will not be given or sold to anyone.

We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.


We use cookies (a bit of information kept on a user's computer) on this website to:

  • track aspects of user visits, including the length of a user's visit, their browser, geographic location and other such search engine analytics
  • remember a user's selected colour contrast and text size preferences.